Triggers and webhooks

A trigger decides when an automation runs. You set it the same way you build the automation: say it in the chat, and the agent turns "every weekday at 7:00 Prague time" or "when a lead is created" into the right trigger.

Your e-shop sends a new order to the incoming webhook of an ACT automation, and Add new customers runs

What can start an automation?

Trigger Runs when
At scheduled time At set times: every few minutes, hours, days, weeks or months, or once. Each schedule has its own time zone.
Record created A record is added to a module.
Record updated A record changes, or one chosen field of it.
Record deleted A record is removed.
Incoming webhook Another app sends data to the automation's address.

An automation can have more than one trigger, and it runs whenever any of them fires.

How does another app start an automation?

With a webhook. Ask the agent: "Start this automation when our e-shop sends a new order." The agent sets up the webhook and gives you its address:

https://<system name>.boost.space/api/hook/<token>

Give that address to the other app. It sends a POST with a JSON body:

curl -X POST "https://<system name>.boost.space/api/hook/<token>" \
  -H "Content-Type: application/json" \
  -d '{"id": "ORD-1042", "total": 49.90}'

AgentOS answers at once with {"code": 200, "status": "accepted", "deliveryId": 1234} and runs the automation. The result goes to the automation's runs, not back to the caller.

  • The automation's code finds the body in input["body"].
  • A body can be up to 1 MB.
  • Each webhook holds up to five deliveries that have not finished yet. Beyond that, the caller gets 429 and should try again after 60 seconds.

Treat the address like a password. The token in the address is what lets a caller in, so anyone who has the address can start the automation. Share it only with the app that needs it.

Can I start an automation by hand?

Yes. Ask in Chat: "Run the lead scoring now and show me the result."

Next: Secrets, or Runs.